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Important Note on Spam Folders:  Unfortunately many email hosts and services are pushing mail from new correspondent domains like into junk mail, trash or spam folders at both the server and mail client level.  You can help by finding our message and marking it ‘Not Spam’.
Here are some resource articles on retrieving email from junk or spam folders from some of the larger providers:
Gmail: Missing emails! Have you checked your spam folder? 
Outlook: Recover a Message from the Outlook Junk E-mail Folder
Comcast / Xfinity: Filters in Xfinity Connect
Yahoo: Where is my junk mail folder in Yahoo Mail? I can’ t see it!?
Hotmail / MSN: How can I search for an email in my junk folder?